What seems to be one of the hardest things to do in dealing with a child with behavior problems is learning to sit and listen rather than to argue back. It is so hard to just sit and listen to your child say hurtful things long enough to let them know that you are not going to say things back. I used to argue back, I used to try to get her to stop saying things, now I sit and listen and really ignore what she is saying. When she sees that I am not going to say anything back she will go on and stop in just a little while and the next thing she does is be nice and say something like "Mama, will you help me with this" or something to that effect. It is hard to learn to do this, but with Cayle it has helped so much.